Privacy & Policy
Glossy Packaging values and respects your privacy. We make sure that your personal information is protected and your browsing experience with us is secure.
Privacy and Security Policy
We are committed to maintaining the privacy and security of our customers’ information. Our Privacy and Security Policy explains how we collect, use, and protect the data you provide when using ourwebsite.https://glossypackaging.com/
Information Collection and Use
Glossy Packaging is the sole owner of the information collected through our website. We gather information from users at various points, for example when they place an order etc. The data collected may include personal information such as names, email addresses, contact details, shipping addresses, and some other details that are needed to process the order. We collect this information to facilitate customer orders, improve communication with users, and provide customized experiences.
Registration
In order to make use of certain services on our website, users must first register by providing information including their name and email address. This information allows us to communicate with users regarding our products, promotions, and service updates, even if a customer does not complete a purchase.
Orders
When you place an order through our website, we request specific personal details, such as your full name, email address, shipping address, and financial information, such as your credit card number and expiration date. These details are necessary to process your order, verify payment, and ship your products. If we face any issues while processing an order, we will use your information to contact you and resolve the matter promptly.
Cookies
Glossy Packaging uses cookies to improve your browsing experience on our website. Cookies are small files stored on your device that contain information about how you use our website. We use these cookies to improve site functionality, store preferences, and ensure a smooth shopping experience.
Our cookies help us track your interactions with the site, recognize you when you return, and keep your items saved in the shopping cart. Persistent cookies may stay on your device for extended periods and can be removed through your browser settings. Please note that if cookies are disabled, you may experience some functionality issues on the site, such as difficulty in using the shopping cart.
Log Files
We use standard web tracking technology in the form of log files. These log files automatically collect data, including your IP address, browser type, the pages you visit on our site, and the number of clicks. This data helps us monitor trends, analyze user behavior, and administer the site. We do not link this data to personal identifiers or share this information with third parties in a personally identifiable manner.
Communications from Glossy Packaging
We try our best to make sure you are kept informed about the services and products you are interested in. As a registered user of our website, you may receive communications from us, including updates on promotions, new products, special offers, and our newsletter.
Special Offers and Updates
Users who have established a relationship with us (e.g., through registration or previous purchases) may receive occasional emails regarding products, services, offers, and other special deals. If you do not wish to receive these communications, you may opt-out by sending an email to unsubscribe@glossypackaging.com.
Newsletter
All users who create an account or place an order will automatically be subscribed to our newsletter, which may include information about our latest products, special promotions, and industry news. However, we respect your privacy, and if at any time you choose to stop receiving newsletters, you can opt-out by replying with “unsubscribe” to any of our newsletter emails or by emailing us at info@glossypackaging.com.
Customer Service
We may also contact you for operational reasons, such as when you’ve placed an order, to notify you about your order status, shipment details, or any issues that arise during the fulfillment process. These communications are essential to maintain high-quality customer service and timely updates regarding your purchase.
Legal Disclaimer
While we take all necessary precautions to safeguard your privacy, there may be situations where we are compelled by law or regulation to disclose personal information. This might happen in response to requests from public authorities or law enforcement agencies when required by legal proceedings, or to comply with a valid subpoena, court order, or legal process.
If we are required by law to disclose your information, we will do so in accordance with the legal process. Please understand that we must comply with such obligations under relevant legal frameworks, but we remain committed to protecting your privacy to the best of our ability.
Third-Party Intermediaries
To complete certain aspects of your transaction, Glossy Packaging relies on trusted third-party intermediaries. For example, we use an external shipping company to handle the delivery of your products. In these cases, the third-party partners may only use your information to fulfill the orders and deliver services, but they do not retain or use your personal data for any secondary purposes.
We also use external payment processors to handle credit card transactions securely. These third-party vendors are responsible for encrypting and securely processing payment data. However, they are prohibited from using your personal information for any other purposes beyond completing the payment transaction.
Business Transitions
In the event of a business transition, such as a merger, acquisition, or sale of a portion of our assets, personal information may be transferred as part of the assets. If your personal information will be used in a way that differs from the purposes for which it was originally collected, you will be notified. You will also have the choice to opt-out if the way your data is processed will change significantly.
Choice/Opt-Out
We provide our users with the opportunity to opt-out of having their personal information used for purposes beyond the scope of providing our services.
Marketing Opt-Out: If you have provided your email address and are receiving promotional or marketing materials and do not wish to continue receiving these emails, you can opt-out at any time. Simply respond to the email with the word “unsubscribe” in the subject line or send an email to unsubscribe@glossypackaging.com.
Account and Communication Preferences: If you no longer wish to receive communication from us, including updates related to the orders you’ve made, you can request account deactivation by contacting info@glossypackaging.com. Upon account removal, we will cease all communications and remove your details from our active systems.
Links
Our website may contain links to other websites. While we choose trusted partners, please be aware that these third-party sites may collect your personal information and are not covered by this privacy policy. We encourage you to review the privacy statements of any external sites you visit to understand how they collect and use your information.
Security
We are committed to safeguarding the security of the personal information you provide. Our website employs industry-standard encryption technologies (SSL – Secure Socket Layer) to protect sensitive data during online activities. You can verify that SSL encryption is in place when you see the secure “lock” icon in the browser address bar while on secure pages like our order form.
We also take physical precautions to ensure that your personal information is safe. Access to your personal data is restricted to authorized employees who require this information to perform specific job functions. These individuals are required to authenticate their identity via passwords before gaining access to personal information. The servers that store your personal data are housed in secure environments protected by firewalls and advanced security protocols.
Supplementation of Information
Glossy Packaging may supplement the information you provide with additional data obtained from third-party sources. This allows us to verify and increase the accuracy of your details and improve your overall experience with our services. Supplementation of information is a standard practice that helps ensure the integrity of our interactions with you and facilitates efficient service delivery.
For example, if you provide incomplete or outdated shipping information, we may obtain supplemental data from third-party verification services or publicly available records to confirm and complete your address. This minimizes delays and ensures the successful delivery of your orders.
In addition, for fraud prevention and credit risk assessment, we may combine the information you provide with data from credit reporting agencies or payment processors. This supplemental information helps us verify transactions, protect against fraudulent activity, and secure your payment information.
Rest assured that all supplemental data acquired is handled in accordance with our strict privacy and security practices. The integration of this information is used solely to improve our service to you and will never compromise your personal privacy or be used for purposes beyond those outlined in this privacy policy.
If customers opt out of all communications or deactivate their accounts, they will not be contacted, and their personal information will not be used for new purposes. Significant changes to our privacy practices will be transparently communicated through prominent notices on our website.